How do I remove a user from an account? : Blackbird Support

How do I remove a user from an account? Print

Modified on: Tue, 15 Jan, 2019 at 10:46 AM

If you need to add an existing user to an account or invite them to Blackbird, please do the following:

Visit https://cloud.blackbird.video
Log in using your account manager credentials
From the list of available accounts on the landing page
Click the cog icon on the right hand side of the page and select "Users" from the drop down menu (Note: the same process can be used to remove an account manager by selecting "Managers")

Select "Users with access" or if the user to be removed is someone who has not yet completed their sign up process select "Invited users"
Next to the user to be removed there is a red cross icon, press this to remove the user

You will then be asked to confirm removal of the user from the account.

If you have any issues, please contact Blackbird support ([email protected])

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