You can follow the below instructions to add a tag onto your account which will enable the private column when logging for the entire account:

1. Login to Blackbird at https://cloud.blackbird.video/login

2. Click on your account

3. Expand the "Extra Data" section 

4. Enter the following into the first box:  tag-enable-see-private

5. Enter the following into the second box: true

6. Press the "Add Data" option

If you're still having trouble please contact us at [email protected] and one of our Support staff will then contact you with suggestions on how to resolve this issue.